Cisco Cisco TelePresence Video Communication Server Expressway
Appendix 2 – Debugging on OCS/Lync
Cisco VCS Deployment Guide: Microsoft OCS 2007 R2, Lync 2010 and Cisco VCS X7.1
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Appendix 2 – Debugging on OCS/Lync
Lync: Use of Lync Logging tool
For debugging it is important to enable the logging on the appropriate Lync pool. If a Lync Director is
in use, tracing here is a good starting point.
in use, tracing here is a good starting point.
Looking at the record-route headers in SIP messages from Lync will identify the FEP and Director
involved in the call.
involved in the call.
On Lync
1. On Lync Server select
Start > All Programs > Microsoft Lync Server 2010 > Lync Server
Logging Tool
.
2. Select the logging option, for example SIPStack to look at SIP logs. (Details about the logging tool
may be found at: http://technet.microsoft.com/en-us/library/gg558599.aspx.)
3. Click Start Logging.
4. Make the call, or perform the function that needs to be debugged.
5. Click Stop Logging.
6. Click Analyze Log Files (install the Lync Server Resource Kit Tools if prompted to do so).
7. Review the trace: