Cisco Cisco TelePresence Video Communication Server Expressway

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Appendix 13 – Cisco VCS and hardware load balancers in front of a bank of FEPs 
Appendix 13 – Cisco VCS and hardware load 
balancers in front of a bank of FEPS 
Background 
For OCS to scale to support large numbers of users, a pool of Front End Processors (FEPs) can be 
created for the OCS system. Each FEP is then run on a separate piece of physical hardware so that 
the hardware resources of a single platform are no longer the limitation on call and IM processing. 
So that endpoints (MOC clients, peer proxies etc) do not have to be individually configured to route 
their traffic to specific Front End Processors, a Hardware Load Balancer (HLB) is used to share out 
the traffic amongst the FEPs. The HLB provides a single virtual IP address for all of the FEPs. 
When a HLB is sent data (like a SIP message), it uses an algorithm to decide where to route that 
message. 
 
Frequently source address routing is initially used, so that if a device has already communicated 
with an FEP (within the recent past) any further traffic from that device will also be routed to that 
same FEP. 
 
If source address routing does not define which FEP to send the message to, then either round-
robin, or another more sophisticated algorithm that can tell the loading of the FEP will be used to 
find an appropriate FEP to route this new communication to. 
 
Some hardware load balancers have the ability to receive SIP traffic, and rather than routing it 
based on source address can route it based on the SIP device it relates to (allowing load 
balancing of SIP traffic from a proxy, like Cisco VCS). 
The HLB will perform destination address NATing, meaning that messages addressed to the hardware 
load balancer’s (Virtual) IP address will be re-addressed to the required FEP. 
Many load balancers also perform source address NATing by default in order to get replies for outside 
devices routed back via the load balancer, so that the outside device (Cisco VCS, for example) sees 
responses coming from the single IP address that it knows to be “OCS”. 
The content of any messaging is left unchanged. 
Example infrastructure is shown below: 
 
 
When connecting a Cisco VCS to an OCS system, OCS requires that a host peer proxy (like the Cisco 
VCS) is authorized to communicate with the OCS FEP. This Host Authorization can be set up to be 
FQDN authorization, or IP Address authorization. 
Cisco VCS Deployment Guide: Microsoft OCS 2007 R1 and R2 and Cisco VCS X5.2 
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