Cisco Cisco TelePresence Video Communication Server Expressway 릴리즈 노트

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Getting help 
Cisco TelePresence Video Communication Server X7.0.1 Software Release Notes 
Page 23 of 29 
 
 
Getting help 
If you experience any problems when configuring or using the Cisco VCS, consult the online help 
available within the UI of your Cisco VCS. The online help explains how the individual features and 
settings work.   
If you cannot find the answer you need, check the web site at 
 where you will be able to: 
 
Make sure that the Cisco VCS is running the most up-to-date software. 
 
Find further relevant documentation, for example product user guides, printable versions of the 
online help, reference guides, and articles that cover many frequently asked questions. 
 
Get help from the Cisco Technical Support team. Click on Technical Support Overview for 
information on accessing Cisco Technical Services. Make sure you have the following information 
ready before raising a case: 
• 
The serial number and product model number of the unit (if applicable). 
• 
The software build number which can be found on the product user interface. 
• 
Your contact email address or telephone number. 
• 
A full description of the problem.