Cisco Cisco TelePresence Video Communication Server Expressway 관리 매뉴얼
Error message
Reason / resolution
Failed to connect to LDAP server.
Check server address and port
Check server address and port
Check that the LDAP server details are correct.
Failed to setup TLS connection. Check
your CA certificate
your CA certificate
CA certificate, private key and server certificate are required for TLS.
Failure connecting to server. Returned
code<return code>
code<return code>
Other non-specific problem.
Invalid Base DN for accounts
Check Base DN for accounts; the current value does not describe a
valid part of the LDAP directory.
valid part of the LDAP directory.
Invalid server name or DNS failure
DNS resolution of the LDAP server name is failing.
Invalid bind credentials
Check Bind DN and Bind password, this error can also be displayed if
SASL is set to DIGEST-MD5 when it should be set to None.
SASL is set to DIGEST-MD5 when it should be set to None.
Invalid bind DN
Check Bind DN; the current value does not describe a valid account in
the LDAP director.
the LDAP director.
This failed state may be wrongly reported if the Bind DN is 74 or more
characters in length. To check whether there is a real failure or not, set
up an administrator group on the VCS using a valid group name. If
VCS reports “saved” then there is not a problem (the VCS checks that
it can find the group specified). If it reports that the group cannot be
found then either the Bind DN is wrong, the group is wrong or one of
the other configuration items may be wrong.
characters in length. To check whether there is a real failure or not, set
up an administrator group on the VCS using a valid group name. If
VCS reports “saved” then there is not a problem (the VCS checks that
it can find the group specified). If it reports that the group cannot be
found then either the Bind DN is wrong, the group is wrong or one of
the other configuration items may be wrong.
There is no CA certificate installed
CA certificate, private key and server certificate are required for TLS.
Unable to get configuration
LDAP server information may be missing or incorrect.
Configuring administrator groups
The
Administrator groups
page (
Users > Administrator groups
) lists all the administrator groups that
have been configured on the VCS, and lets you add, edit and delete groups.
When you log in to the VCS web interface, your credentials are authenticated against the remote directory
service and you are assigned the access rights associated with the group to which you belong. If the
administrator account belongs to more than one group, the highest level permission is assigned.
service and you are assigned the access rights associated with the group to which you belong. If the
administrator account belongs to more than one group, the highest level permission is assigned.
The configurable options are:
Field
Description
Usage tips
Name
The name of the administrator group.
It cannot contain any of the following characters:
/ \ [ ] : ; | = , + * ? > < @ "
The group names defined in the VCS must
match the group names that have been set up
in the remote directory service to manage
administrator access to this VCS.
match the group names that have been set up
in the remote directory service to manage
administrator access to this VCS.
Cisco TelePresence Video Communication Server Administrator Guide (X8.5)
Page 303 of 559
User accounts
Configuring remote account authentication using LDAP