Cisco Cisco TelePresence Video Communication Server Expressway 관리 매뉴얼
Resetting forgotten passwords
You can reset any account password by logging in to the VCS as the default admin account or as any other
administrator account that has read-write access. If this is not possible you can reset the admin or root
password via the console.
administrator account that has read-write access. If this is not possible you can reset the admin or root
password via the console.
Changing an administrator account password via GUI
You can change the password for the default administrator account and for additional local administrator
accounts.
accounts.
Go to
Users > Administrator accounts
. Under Actions for the relevant administrator account, click
Change password.
A new page is displayed, where you can change the password for the selected administrator. Enter the new
password and confirm it. You must also enter the password for the administrator account with which you are
currently logged in to authorize the password change.
password and confirm it. You must also enter the password for the administrator account with which you are
currently logged in to authorize the password change.
Resetting root or admin password via serial connection
On a hardware VCS, reset the admin or root password as follows:
.
Serial port / console access is always enabled for one minute following a restart, even if it is normally
disabled.
disabled.
2. Restart the VCS.
3. Log in from the PC with the username pwrec. No password is required.
4. If the administrator account authentication source is set to Remote, you are given the option to change the
setting to Both; this will allow local administrator accounts to access the system.
5. Select the account (root or admin) whose password you want to change.
6. You will be prompted for a new password.
The pwrec account is only active for one minute following a restart. After that time you will have to restart the
system again to change the password.
system again to change the password.
Resetting root or admin password via vSphere
If you have forgotten the password for either an administrator account or the root account and you are using a
VM (Virtual Machine) VCS, you can reset it using the following procedure:
VM (Virtual Machine) VCS, you can reset it using the following procedure:
1. Open the vSphere client.
2. Click on the link Launch Console.
2. Reboot the VCS.
3. In the vSphere console log in with the username pwrec. No password is required.
4. When prompted, select the account (root or the username of the administrator account) whose password
you want to change.
5. You will be prompted for a new password.
Cisco TelePresence Video Communication Server Administrator Guide (X8.5.1)
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User accounts
Resetting forgotten passwords