Standard FindMe User Policy uses the VCS's own local FindMe
manager, but advanced deployments can connect to a third-party
manager.
To configure FindMe:

•

Applications > FindMe > Configuration.
You are taken to the FindMe Configuration page.

•

xConfiguration Policy FindMe

FindMe mode

Determines whether or not FindMe is enabled, and if a third-party
manager is to be used.
Off: disables FindMe.
On: enables FindMe and uses the VCS’s local FindMe manager.
Third Party Manager: enables FindMe and uses a FindMe
manager located on an off-box system. This feature is intended
for advanced deployments with third-party integrators.

Call Policy is always applied regardless of the FindMe
mode.

The following options apply when FindMe mode is On:

Caller ID

Determines how the source of an incoming call is presented to
the callee.
Incoming ID: displays the address of the endpoint from which the
call was placed.
FindMe ID: displays the FindMe ID associated with the
originating endpoint's address. This means that if the recipient
subsequently returns that call, all the devices associated with
that FindMe account will be called. For H.323 calls placed
through an ISDN gateway, the E.164 Phone number associated
with the FindMe account is signaled instead as that is a more
appropriate number to dial when returning the call. Note that the
ISDN gateway must be registered to the same VCS as the call
recipient.

Device creation message

The text entered here is displayed to users when they add a
device to their FindMe configuration. It can be used to provide
information about how to format the device address or number,
for example any dial prefixes that must be included.
A limited set of HTML markup is supported in the message which
is previewed in the window at the bottom of the page when you
click Save. The following tags (without any attributes) are allowed:
b i tt big small strike s u em strong cite dfn

samp kbd var abbr acronym sub sup ins del br
<a href=”…”> is also supported, but the URL can only contain

A-Z 0-9, dot, "?" "=" and "%"; note that the URL is relative to the
current page so you must prefix it with, for example, http:// if you
want to refer to an external site.
An example message could be:
Phone numbers: use the prefix <b>9</b>
Endpoints: use the suffix <b>@video.test.com</b>

The following options apply when FindMe mode is Third Party
Manager:

Protocol

The protocol used to connect to the third-party manager.

Address

The IP address or domain name of the third-party manager.

Path

The URL of the third-party manager.

Username

The username used by the VCS to log in and query the third-party
manager.

Password

The password used by the VCS to log in and query the third-party
manager.

Searching for FindMe accounts

The User search page lets you search for user accounts by their
related FindMe details such as a FindMe ID or device alias.
This search feature is useful if, for example, you have a device
alias but do not know to whom it belongs, or you have a URI and
are not sure if it is a FindMe ID or a device alias.
To search for a user account:

•

Applications > FindMe > Search

Enter the FindMe ID, username, device address or number
you want to search for and click Search. Note that the search
process performs an exact match against the value entered here
— "contains" and wildcard searches are not supported.
All matching user accounts are listed. You can review an
account's details by clicking View/Edit. See

Maintaining user

accounts

for more information.

Note that if you are part of a large enterprise with, for example,
Cisco TMS managing several VCS clusters, the search may find
users and devices in other VCS clusters. You can only view (and
not edit) the details of accounts that are not managed in your
cluster. See

Clustering and FindMe

for more information.

Principal devices

A user's account should be configured with one or more principal
devices. These are the main devices associated with that
account.
Users are not allowed to delete or change the address of their
principal devices; they can only change the Device name. or
Picture. This is to stop users from unintentionally changing their
basic FindMe configuration.
Principal devices are also used by the VCS to decide which
FindMe ID to display as a Caller ID if the same device address is
associated with more than one FindMe ID.
Only an administrator (and not users themselves) can configure
which of a user's devices are their principal devices. See

Maintaining user accounts