Cisco Cisco Web Security Appliance S170 사용자 가이드

You can access the Cisco IronPort Knowledge Base on the Cisco IronPort Customer Support site at the 
following URL:

 

You need a Cisco.com User ID to access the site. If you do not have a Cisco.com User ID, you can 
register for one here: 

https://tools.cisco.com/RPF/register/register.do

 

The Knowledge Base contains a wealth of information on topics related to Cisco IronPort products. 

Articles generally fall into one of the following categories:

How-To. These articles explain how to do something with a Cisco IronPort product. For example, a 
how-to article might explain the procedures for backing up and restoring a database for an appliance.

Problem-and-Solution. A problem-and-solution article addresses a particular error or issue that 
you might encounter when using a Cisco IronPort product. For example, a problem-and-solution 
article might explain what to do if a specific error message is displayed when you upgrade to a new 
version of the product.

Reference. Reference articles typically provide lists of information, such as the error codes 
associated with a particular piece of hardware.

Troubleshooting. Troubleshooting articles explain how to analyze and resolve common issues 
related to Cisco IronPort products. For example, a troubleshooting article might provide steps to 
follow if you are having problems with DNS.

Cisco Support Community is an online forum for Cisco customers, partners, and employees. It provides 
a place to discuss general web security issues as well as technical information about specific Cisco 
products. You can post topics to the forum to ask questions and share information with other Cisco and 
Cisco IronPort users. 

Access the Cisco Support Community at the following URL:

For web security and associated management: 

Use the following methods to obtain support:

U.S.: 1 (408) 526-7209 or Toll-free 1 (800) 553-2447 

International: 

Support Site: 

If you purchased support through a reseller or another supplier, please contact that supplier directly with 
your product support issues.