Cisco Cisco Web Security Appliance S170 사용자 가이드

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Chapter 20      Authentication
Authentication Overview
20-4
Cisco IronPort AsyncOS 7.0 for Web User Guide
OL-23079-01
requires Basic authentication, but the appliance requires NTLMSSP 
authentication, then the appliance can never successfully pass Basic credentials to 
the upstream proxy. This is due to limitations in authentication protocols.
Authenticating Users
When users access the web through the Web Security appliance, they might get 
prompted to enter a user name and password. The Web Proxy requires 
authentication credentials for some users depending on the configured Identity 
and Access Policy groups. Users should enter the user name and password of the 
credentials recognized by the organization’s authentication server.
When the Web Proxy uses NTLMSSP authentication with an NTLM 
authentication realm, users are typically not prompted to enter a user name and 
password if single sign-on is configured correctly. However, if users are prompted 
for authentication, they must type the name of their Windows domain before their 
user name. For example, if user jsmith is on Windows domain MyDomain, then 
the user should type the following text in the user name field:
MyDomain\jsmith
 
However, if the Web Proxy uses Basic authentication for an NTLM authentication 
realm, then entering the Windows domain is optional. If the user does not enter 
the Windows domain, then the Web Proxy prepends the default Windows domain.
Note
When the Web Proxy uses authentication with an LDAP authentication realm, 
ensure users do not enter the Windows domain name.
Working with Failed Authentication
Sometimes users are blocked from the web due to authentication failure. The 
following list describes reasons for authentication failure and remedial actions 
you can take:
  •
Client application cannot perform authentication. Some clients cannot 
perform authentication or cannot perform the type of authentication that is 
required. If a client application causes authentication to fail, you can define 
an Identity policy based on the user agent and exclude it from requiring