Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 릴리스 노트
5-3
Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
Chapter 5 Scheduling Historical Reports
Recommendations for Scheduling
Recommendations for Scheduling
When a scheduled report generates, it can use significant resources on the Cisco
Unified CCX server. To help keep the server running most efficiently, schedule
reports to generate at times when the Cisco Unified CCX server is least busy, for
example, late at night or early in the morning.
Unified CCX server. To help keep the server running most efficiently, schedule
reports to generate at times when the Cisco Unified CCX server is least busy, for
example, late at night or early in the morning.
The Scheduler
The Unified CCX Historical Reports client includes a program called the
Scheduler. A Scheduler resides on each client computer and performs these
functions:
Scheduler. A Scheduler resides on each client computer and performs these
functions:
•
Maintains information about each schedule, including when each schedule
should execute and what information the scheduled report should contain
should execute and what information the scheduled report should contain
•
Executes schedules at their scheduled times, based on the time and date of the
Unified CCX Historical Reports client computer
Unified CCX Historical Reports client computer
Monthly
•
Every month on a specific date (for
example, the 15th of every month)
example, the 15th of every month)
•
Every month on a certain day (for
example, the first Friday of every
month)
example, the first Friday of every
month)
Note
If a monthly report is scheduled
to run on a date that does not
occur in some months, for
example the 30th or 31st, the
report will run on the last day of a
month that does not contain the
date.
to run on a date that does not
occur in some months, for
example the 30th or 31st, the
report will run on the last day of a
month that does not contain the
date.
A monthly report always contains data
from the first day of the previous month at
12:00 midnight (0000) to the last day of
the previous month at 11:59:59 p.m.
(1159:59). For example, a monthly report
that runs on any day in February will
contain data for all of January.
from the first day of the previous month at
12:00 midnight (0000) to the last day of
the previous month at 11:59:59 p.m.
(1159:59). For example, a monthly report
that runs on any day in February will
contain data for all of January.
Once
Any single date and time that you specify A report that runs once contains data for
the date and time range that you specify.
Schedule Type
Recurrence Options
Information Contained in the Report