Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 릴리스 노트

From the client computer, log in to the Cisco Unified CCX Administration 
application or log in to the Unified CCX Supervision application.

For more information, see the 

.

Perform one of the following actions:

From Cisco Unified CCX Administration, choose Tools > Plug-ins. When the 
Plug-ins web page appears, click the Cisco Unified 
CCX Historical Reports hyperlink.

From the Unified CCX Supervision Download web page, click the 
Cisco Unified CCX Historical Reports hyperlink.

The File Download dialog box appears.

Click Save button in the File Download dialog box, where the client computer 
retains the Cisco Unified CCX Historical Reports installation file after 
installation. In this case, you can reinstall Cisco Unified CCX Historical Reports 
without having to log in to the Cisco Unified CCX server.

The Save As dialog box appears. Perform the following steps:

Specify the directory in which you want to save the installation program 
(CiscoUnifiedCCXHistoricalReportInstall.exe) and click Save.

When the installation file completes downloading, click Open in the 
Download Complete dialog box. The computer prepares to install the 
application, and then it extracts the files that it needs for the installation. 
When this process completes, the Cisco Unified CCX Historical Reports 
Setup window appears.

If you are installing Cisco Unified CCX Historical Reports client on Microsoft 
Windows Vista or Windows 7, you need to right-click 
CiscoUnifiedCCXHistoricalReportInstall.exe, select Run as administrator. In 
the User Account Control dialog box, choose Yes to proceed and follow the 
instructions in the Installshield Wizard. 

Click Next in the Cisco Unified CCX Historical Reports Setup window.

The Cisco Unified CCX Historical Reports Setup window displays the License 
Agreement.