Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 릴리스 노트

Choose Start > All Programs > Cisco Unified CCX Historical Reports from 
the Windows Start menu and click Repair or Remove Cisco Unified CCX 
Historical Reports.

The above-mentioned Step 1 will not work on Windows Vista or Windows 7. If 
you have installed Cisco Unified CCX Historical Reports client on Microsoft 
Windows Vista or Windows 7 and you want to repair or remove Historical Reports 
client, then go to Start > All Programs > Cisco Unified CCX Historical 
Reports, right-click Repair or Remove Cisco Unified CCX Historical Reports 
and select Run as administrator. In the User Account Control dialog box, 
choose Yes to proceed. Follow the instructions in the Installshield Wizard to 
continue with the chosen operation. 

This will start Cisco Unified CCX Historical Reports Client installation in 
maintenance mode. Using the Cisco Unified CCX Historical Reports InstallShield 
wizard, you can choose either to repair a corrupted installation of Historical 
Reports client or uninstall an existing Historical Reports client. 

See 

 for detailed instructions on how to uninstall the Cisco Unified CCX 

Historical Reports client using the InstallShield Wizard. 

Alternatively in Windows XP, you can choose to repair or remove earlier versions 
of Unified CCX 8.x Historical Reports client by doing the following:

Choose Start > Control Panel and click Add or Remove Programs. The 
Add or Remove Programs window opens. 

Select Cisco Unified CCX Historical Reports. 

Click Change button. The same Cisco Unified CCX Historical Reports 
InstallShield Wizard is displayed. See 

 subsection for detailed 

instructions on how to uninstall using the wizard. 

The above-mentioned steps a, b, and c are not applicable for Windows Vista and 
Windows 7.