Cisco Cisco Unified Customer Voice Portal 10.5(1)
Description
Statistic
The interval at which statistics are collected. The default value is 30
minutes.
minutes.
Interval Duration
The total number of sessions in the VXML Server in the current interval.
Sessions
The number of events sent to the Reporting Server from the VXML Server
in the current interval.
in the current interval.
Reporting Events
The number of requests from the VXML Server to the ICM Service in the
current interval.
current interval.
ICM Lookup Requests
The number of responses to both failed and successful ICM Lookup
Requests that the ICM Service has sent to the VXML Server in the current
Requests that the ICM Service has sent to the VXML Server in the current
ICM Lookup Responses
interval. In the case that multiple response messages are sent back to the
VXML Server to a single request, this metric will increment per response
message from the ICM Service.
VXML Server to a single request, this metric will increment per response
message from the ICM Service.
The number of successful requests from the VXML Server to the ICM
Service in the current interval.
Service in the current interval.
ICM Lookup Successes
The number of requests from the VXML Server to the ICM Service in the
current interval. This metric will be incremented in the case an ICM failed
current interval. This metric will be incremented in the case an ICM failed
ICMLookupFailures
message was received or in the case the VXML Server generates the failed
message.
message.
Aggregate Statistics
The time at which the current interval has begun.
Start Time
The amount of time that has elapsed since the start time in the current
interval.
interval.
Duration Elapsed
The total number of sessions in the VXML Server since startup.
Total Sessions
The total number of reporting events sent from the VXML Server since
startup.
startup.
Total Reporting Events
The total number of requests from the VXML Server to the ICM Service.
For each ICM lookup request, whether the request succeeded or failed,
this metric will be increased by one.
For each ICM lookup request, whether the request succeeded or failed,
this metric will be increased by one.
Total ICM Lookup Requests
The total number of responses the ICM Service has sent to the VXML
Server since startup. For each ICM lookup response, whether the response
Server since startup. For each ICM lookup response, whether the response
Total ICM Lookup Responses
is to a succeeded or failed request, this metric will be increased by one. In
the case that multiple response messages are sent back to the VXML Server
to a single request, this metric will increment per response message from
the ICM Service.
the case that multiple response messages are sent back to the VXML Server
to a single request, this metric will increment per response message from
the ICM Service.
The total number of requests from the VXML Server to the ICM Service
since startup. For each ICM lookup request that succeeded, this metric
will be increased by one.
since startup. For each ICM lookup request that succeeded, this metric
will be increased by one.
Total ICM Lookup Success
The total number of requests from the VXML Server to the ICM Service
since startup. For each ICM lookup request that failed, this metric will be
since startup. For each ICM lookup request that failed, this metric will be
Total ICM Lookup Failures
increased by one. This metric will be incremented in the case an ICM
failed message was received or in the case the VXML Server generates a
failed message.
failed message was received or in the case the VXML Server generates a
failed message.
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
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Chapter 8: - Configuring Unified CVP Logging and Event Notifications
About Event Statistics