Cisco Cisco Unified Customer Voice Portal 10.5(1)

The Service Control window displays the following information:

• Computer Name. (Read-only.) Displays the name of the selected computer where Service

Control is viewing and controlling services.

• Select. (Button.) Accesses the Select Computer dialog box. This option allows you to select

a machine and remotely view and control the services on that machine. To select a remote
computer, enter the computer name in the text field of the Select Computer dialogue box (or
choose it from the list) and click OK.

• Close. (Button.) Click this button to exit and close the Service Control tool.

Note: All services remain in their current state (running services continue to run) after you
close the Service Control tool.

• Services. (Column.) Lists the name of the Windows 2003 service. This column also displays

a traffic light icon which indicates the state of the service.

• State. (Column.) Describes the state of the service. Possible states include:

– Stopped. The service is stopped.

– Stop Pending. Service Control is in the process of stopping the service.

– Start Pending. Service Control is in the process of starting the service.

– Running. Service is running.

• Startup. (Column.) Indicates whether the Windows 2003 service is Automatic (service starts

when you turn on the computer), Manual (user must start the service) or Disabled (user
stopped the service).

• All. (Checkbox.) If not checked, the default, displays only Cisco CCBU Support Tools Node

Agent, Cisco CVP SNMP Management, and Cisco CVP H.323 Service. If checked, displays
all Windows 2003 services on the machine specified in the Computer Name.

• Start/Start All. (Button.) Use this button to start a service or services:

– Start All. (The All checkbox is not checked and no services are selected.) Click Start All

to start all Unified CVP services.

Note: Start All only affects Cisco Support Tools Node Agent, Cisco Unified CVP SNMP
Management, and Cisco Unified CVP H.323 Service (on a Call Server machine).

– Start. (The All checkbox is checked or one service is selected.) Controls only one service

at a time. Click Start to start a selected service.

• Stop/Stop All. (Button.) Use this button to stop a selected service or services.

– Stop All. (The All checkbox is not checked and no services are selected.) Click Stop All

to stop all Unified ICME services.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)