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Obtaining Technical Assistance
Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) Website, as a starting point for all
technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations
from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco
TAC website, including TAC tools and utilities.
technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations
from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco
TAC website, including TAC tools and utilities.
Cisco.com
Cisco.com offers a suite of interactive, networked services that let you access Cisco information,
networking solutions,
services, programs, and resources at any time, from anywhere in the world.
Cisco.com provides a broad range of features and services to help you with these tasks:
Cisco.com provides a broad range of features and services to help you with these tasks:
Streamline business processes and improve productivity
Resolve technical issues with online support
Download and test software packages
Order Cisco learning materials and merchandise
Register for online skill assessment, training, and certification programs
Resolve technical issues with online support
Download and test software packages
Order Cisco learning materials and merchandise
Register for online skill assessment, training, and certification programs
To obtain customized information and service, you can self-register on Cisco.com at this URL:
http://www.cisco.com
Network Professional Connection
Cisco provides a forum where you can discuss and exchange information regarding call center issues. To access the the forum,
go to the following Web site:
http://www.cisco.com/discuss/contactcenter
go to the following Web site:
http://www.cisco.com/discuss/contactcenter