Cisco Cisco Agent Desktop 8.0 설치 가이드
Cisco CAD Installation Guide
26
March 25, 2013
System Requirements
Supported system configurations are documented in the Cisco Unified Contact Center
Enterprise 7.5 Solution Reference Network Design (SRND), available at:
Enterprise 7.5 Solution Reference Network Design (SRND), available at:
The most current compatibility information is documented in the Cisco IP Contact
Center Enterprise Edition Software Compatibility Guide, available at:
Center Enterprise Edition Software Compatibility Guide, available at:
Operating Environment
CAD 7.6 desktop applications run on the following operating systems:
■
32-bit Windows XP Professional Edition Service Pack 2
■
32-bit Windows Vista Business, Enterprise, or Ultimate
■
32-bit Windows 7 Business, Professional, or Ultimate
■
64-bit Microsoft Windows 7 running the Windows 32-bit on Windows 64-bit
(WoW64) emulation layer
(WoW64) emulation layer
■
Red Hat Enterprise Linux 5
■
Citrix MetaFrame Presentation Server Full window mode
■
Microsoft Terminal Services for Windows
NOTE: Consult the operating system documentation for information
on the minimum processor, RAM, and hardware requirements.
on the minimum processor, RAM, and hardware requirements.
CAD 7.6 services run on the following operating systems and hardware.
Table 8.
Server minimum operating systems and hardware
Operating System
Monitoring and recording
services on a dedicated
server
services on a dedicated
server
Base, monitoring, and
recording services
coresident on a server
recording services
coresident on a server
Windows 2003 Server,
Standard and Enterprise
Edition, Service Pack 2 or
R2
Standard and Enterprise
Edition, Service Pack 2 or
R2
1.4 GHz processor
1 GB RAM
1 GB free space
100 Mbit NIC supporting
Ethernet 2
1 GB RAM
1 GB free space
100 Mbit NIC supporting
Ethernet 2
2 × 1.4 GHz processor
2 GB RAM
1 GB free space
100 Mbit NIC supporting
Ethernet 2
2 GB RAM
1 GB free space
100 Mbit NIC supporting
Ethernet 2