Cisco Cisco Agent Desktop 9.0 설치 가이드
System Capacity
March 25, 2013
23
Maximum number of CAD agents per outbound PG
Note: This PG is dedicated to outbound agents coresident with dialer and media
routing.
routing.
200
Maximum number of off-board Recording & Playback services
2
Maximum number of off-board VoIP Monitor services
5
Maximum number of simultaneous playbacks per Recording and Playback
service
service
8
Maximum number of simultaneous monitoring sessions per VoIP Monitor service
114
Table 7.
CAD 7.6 system capacity (cont’d)
Description
Capacity