Cisco Cisco Agent Desktop 8.5 설치 가이드
August 8, 2012
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Before You Install CAD 7.5
Overview
Before you install CAD 7.5, you must complete the following tasks.
■
Configure agents in Unified ICM.
■
Prepare user accounts and permissions for CAD to integrate with other
Unified CCE components.
Unified CCE components.
These tasks are described below.