Cisco Cisco Agent Desktop 8.5 설치 가이드

Cisco CAD Installation Guide

March 31, 2014

7. Configure CAD base services on Side B with the CAD Configuration Setup

utility. Refer to

for more information. The fields will already be completed based on

the information you entered while configuring CAD on Side A. Verify this
information is correct.

NOTE: You do not have to complete Unified CCE License
Administration on Side B.

8. Modify the Peripheral Gateway Registry. Refer to

for detailed steps.

9. Configure Client MSI Files. Refer to

for more information.

10. Install Desktop Administrator on the administrator desktop(s). Refer to

for more information.

11. Install the other client desktops.

a. Install Agent Desktop on the agent desktops.

b. Install Supervisor Desktop on the supervisor desktops.

c. Configure the Java Runtime Error (JRE) browser plug-in on the CAD-BE

agent desktops.

12. Using the CAD Configuration Setup utility, modify your settings to prepare for

switching data stores. Refer to

for detailed steps.

13. Switch your data store from flat files to SQL Server using the Data Migration

Tool. Refer to

for detailed steps.