Cisco Cisco Agent Desktop 8.0 사용자 가이드
November 2006
5
An emergency is either a condition in which a system is under active attack or
a condition for which a severe and urgent security vulnerability should be
reported. All other conditions are considered nonemergencies.
a condition for which a severe and urgent security vulnerability should be
reported. All other conditions are considered nonemergencies.
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For Nonemergencies—
In an emergency, you can also reach PSIRT by telephone:
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1 877 228-7302
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1 408 525-6532
TIP: We encourage you to use Pretty Good Privacy (PGP) or a compatible
product (for example, GnuPG) to encrypt any sensitive information that you
send to Cisco. PSIRT can work with information that has been encrypted with
PGP versions 2.x through 9.x.
product (for example, GnuPG) to encrypt any sensitive information that you
send to Cisco. PSIRT can work with information that has been encrypted with
PGP versions 2.x through 9.x.
Never use a revoked or an expired encryption key. The correct public key to
use in your correspondence with PSIRT is the one linked in the Contact
Summary section of the Security Vulnerability Policy page at this URL:
use in your correspondence with PSIRT is the one linked in the Contact
Summary section of the Security Vulnerability Policy page at this URL:
The link on this page has the current PGP key ID in use.
If you do not have or use PGP, contact PSIRT at the aforementioned e-mail
addresses or phone numbers before sending any sensitive material to find
other means of encrypting the data.
addresses or phone numbers before sending any sensitive material to find
other means of encrypting the data.
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance.
The Cisco Technical Support & Documentation website on Cisco.com features
extensive online support resources. In addition, if you have a valid Cisco service
contract, Cisco Technical Assistance Center (TAC) engineers provide telephone
support. If you do not have a valid Cisco service contract, contact your reseller.
The Cisco Technical Support & Documentation website on Cisco.com features
extensive online support resources. In addition, if you have a valid Cisco service
contract, Cisco Technical Assistance Center (TAC) engineers provide telephone
support. If you do not have a valid Cisco service contract, contact your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents
and tools for troubleshooting and resolving technical issues with Cisco products and
technologies. The website is available 24 hours a day, at this URL:
and tools for troubleshooting and resolving technical issues with Cisco products and
technologies. The website is available 24 hours a day, at this URL:
Access to all tools on the Cisco Technical Support & Documentation website
requires a Cisco.com user ID and password. If you have a valid service contract but
do not have a user ID or password, you can register at this URL:
requires a Cisco.com user ID and password. If you have a valid service contract but
do not have a user ID or password, you can register at this URL: