Cisco Cisco Agent Desktop 8.0 사용자 가이드
Cisco Desktop Administrator User Guide
20
January 16, 2013
3. Leave the Old password field blank. Type a password in the New password
and Confirm new password fields, then click OK. Desktop Administrator is now
password protected. You must restart the application to make the change go
into effect.
password protected. You must restart the application to make the change go
into effect.
NOTE: Passwords are case sensitive and must consist of 1 to 32
alphanumeric characters.
alphanumeric characters.
To change your password for Desktop Administrator:
1. In the left pane, select the Call Center 1 node.
2. Choose Setup > Change Password. The Change Password dialog box appears
(
).
3. Type your current password in the Old password field. Type a new password in
the New password and Confirm new password fields, then click OK. Your
Desktop Administrator password is now changed. You must restart the
application for the change to go into effect.
Desktop Administrator password is now changed. You must restart the
application for the change to go into effect.
To remove password protection from Desktop Administrator:
When you remove password protection from Desktop Administrator, you automatically
remove password protection from Desktop Presence Administrator as well.
When you remove password protection from Desktop Administrator, you automatically
remove password protection from Desktop Presence Administrator as well.
1. In the left pane, select the Call Center 1 node.
2. Choose Setup > Change Password. The Change Password dialog box appears
(
).
3. Type your current password in the Old password field. Leave the New
password and Confirm password fields blank, then click OK.
4. You are asked to confirm that you want to leave Desktop Administrator
unprotected. Click Yes. The Desktop Administrator password is removed. You
must restart the application for the change to go into effect.
must restart the application for the change to go into effect.
Client Applications
User IDs, login names, and passwords are administered in Unified ICM for the
following applications:
following applications:
■
Agent Desktop
■
CAD-BE
■
IP Phone Agent
■
Supervisor Desktop
A user’s password is verified on the CTI server when the user starts an application.