Cisco Cisco Agent Desktop 8.5 사용자 가이드
Cisco Supervisor Desktop User Guide
46
July 2008
NOTE: Although a CAD-BE agent can send you a high-priority chat
message using a task button, you cannot send a chat message back
to that agent. CAD-BE agents do not have regular chat capability.
message using a task button, you cannot send a chat message back
to that agent. CAD-BE agents do not have regular chat capability.