Cisco Cisco Computer Telephony Integration Option 8.5 개발자 가이드

This example works as follows:

The first key-value pair, 

S_MESSAGEID + "=" + 

CtiOs_Enums.EventID.eAgentStateEvent

, serves to request events with a 

message ID equal to eAgentStateEvent; that is, it requests agent state events.

The second key-value pair, 

S_AGENTID + "=5128"

, specifies that the request is 

for the agent with the ID 5128.

The result of the filter then is that the connection will receive agent state 
events for agent 5128.

Filter keys can be any known key value used by CTI OS. These keys have 
corresponding fields in the CtiOs_IKeywords interface. 

When constructing the filter String, use the fields that begin with “S_”, as 
these are the String values for the key.

For example, in 

String sFilter = S_AGENTID + "=5128,5129,5130";

In this example, S_AGENTID is the String representation of the key indicating an 
Agent ID.

If a client filter mode application wants to filter for events for monitored calls, the 
application should do the following:

Create the filter

Check events to verify that the CTIOS _MONITORED parameter is present 
and is TRUE

Ignore events if the CTIOS_MONITORED parameter is missing or FALSE