Cisco Cisco Computer Telephony Integration OS 8.5 개발자 가이드
4-3
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
Chapter 4 Building Your Application
Setting Up Your Environment for .NET
Adding CTI OS Toolkit 8.5(2) Components to the “Add Reference” Dialog Box
In Visual Studio .NET 2005 and 2010, you can select class libraries and assemblies from the .NET tab
of the “Add Reference Dialog”. This facilitates the development process and ensures you can always use
the correct version of the components.
of the “Add Reference Dialog”. This facilitates the development process and ensures you can always use
the correct version of the components.
To enable the .NET CIL class libraries to appear on the Add References dialog, follow the steps
described in
described in
http://msdn.microsoft.com/en-us/library/wkze6zky(v=VS.100).aspx
Set a registry key that specifies the location of assemblies to display.
To do this, add one of the following registry keys, where <AssemblyLocation> is the directory of the
assemblies that you want to appear in the Add Reference dialog box:
assemblies that you want to appear in the Add Reference dialog box:
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\.NETFramework\<version>\AssemblyFoldersEx\MyAsse
mblies]@="<AssemblyLocation>"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\<version>\AssemblyFoldersEx\MyAss
emblies]@="<AssemblyLocation>"
Creating the registry key under the HKEY_LOCAL_MACHINE node allows all users to see the
assemblies in the specified location in the Add Reference dialog box. Creating the registry key under the
HKEY_CURRENT_USER node affects only the setting for the current user.
assemblies in the specified location in the Add Reference dialog box. Creating the registry key under the
HKEY_CURRENT_USER node affects only the setting for the current user.
For example, if you want to add:
•
Cisco .NET CIL to the Add Reference dialog
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\<version>\AssemblyFoldersEx\MyAss
emblies]@="<AssemblyLocation>"
•
Cisco CTI OS RCWs to the Add Reference dialog
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v2.0.50727\AssemblyFoldersEx\Cisc
oCtiOsRCWs]@="C:\Program Files\Cisco Systems\CTIOS Client\CTIOS Toolkit\Win32
CIL\.NETInterops"
Adding Cisco CTI OS ActiveX 8.5(2) Controls to the Toolbox
The Visual Studio .NET 2005 and 2010 IDE allows visual editing of Windows Forms based applications
toolbox of visual components available. Since Windows Forms applications are native, the visual
components are also native. However, you can still use ActiveX controls and include them in the toolbox.
toolbox of visual components available. Since Windows Forms applications are native, the visual
components are also native. However, you can still use ActiveX controls and include them in the toolbox.
Adding CTI OS ActiveX 8.5(2) controls to the toolbox provides pre-packaged CTI functionality such as
Agent Login, Make Call, Transfer Call, Barge In, etc. The ActiveX controls use COM CIL as the API to
provide call center and telephony services. These components are use in rapid software development.
You can “Drag & Drop” selected components into your project, and immediately gain the selected CTI
functionality. These components are used in development environments such as: Microsoft Visual Basic
6.0, Microsoft Visual C++ 6.0, 7.0 & 8.0, Power Builder and others.
Agent Login, Make Call, Transfer Call, Barge In, etc. The ActiveX controls use COM CIL as the API to
provide call center and telephony services. These components are use in rapid software development.
You can “Drag & Drop” selected components into your project, and immediately gain the selected CTI
functionality. These components are used in development environments such as: Microsoft Visual Basic
6.0, Microsoft Visual C++ 6.0, 7.0 & 8.0, Power Builder and others.
To use the Cisco CTI OS ActiveX 8.5(2) controls in Visual Studio .NET 2005 and 2010, you must
configure the Cisco CTI OS RCWs as described in the previous section:
configure the Cisco CTI OS RCWs as described in the previous section:
1.
From Visual Studio’s View menu, select the “Add/Remove Toolbox Items…” command.
2.
From the “Customize Toolbox” dialog box, select the “.NET Framework Components” tab.