Cisco Cisco Computer Telephony Integration Option 8.5 개발자 가이드

int RemoveAgentEventListener(IAgentEvents * pAgentEvents);

int RemoveSkillGroupEventListener(ISkillGroupEvents *

pSkillGroupEvents);

int RemoveButtonEnablementEventListener(IButtonEnablementEvents *

pButtonEvents);

int RemoveAllInOneEventListener(IAllInOne * pAllInOneEvents);

int  RemoveSilentMonitorEventListener(ISilentMonitorEvents *

pSilentMonitorEvents);

int RemoveSessionEventGenericListener(IGenericEvents *

pSessionEvents);

int RemoveCallEventGenericListener(IGenericEvents * pCallEvents);

int RemoveAgentEventGenericListener(IGenericEvents * pAgentEvents);

int RemoveSkillGroupEventGenericListener(IGenericEvents *

pSkillGroupEvents);

int RemoveButtonEnablementEventGenericListener(IGenericEvents *

pButtonEvents);

int RemoveAllInOneEventGenericListener(IGenericEvents *

pAllInOneEvents);

int  RemoveSilentMonitorEventGenericListener(IGenericEvents * pSilentMonitorEvents);

Also, see the section 

 in 

The RequestDesktopSettings method sends a request to the CTI OS Server to download the configuration 
settings defined for a desktop application. 

int 

RequestDesktopSettings(Arguments& args)

HRESULT RequestDesktopSettings(/* [in] */ IArguments *args, /*[out]*/ int * 

errorcode)

RequestDesktopSettings (args As CTIOSCLIENTLib.IArguments) As Long

int RequestDesktopSettings(int desktopType)

CilError RequestDesktopSettings(Arguments rArgs)

args

C++, COM, VB, and .NET: Input parameter in the form of a pointer or reference to an Arguments 
array containing one number. This number has a keyword of “DesktopType” and an integer value 
that is either:

eAgentDesktop (0)

eSupervisorDesktop (1)

Java: desktopType

0 for agent

1 for supervisor

errorcode