Cisco Cisco Computer Telephony Integration Option 8.5 개발자 가이드
10-17
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 10 Call Object
Methods
Table 10-4
MakeConsultCall Parameters
Parameter
Type
Description
DialedNumber (required)
STRING,
maximum
length 40
maximum
length 40
Dialed number; the number to be
dialed to establish the new call.
dialed to establish the new call.
ConsultType (required)
INT
A value specifying whether this
consult call is in preparation for
either a transfer or a conference,
as specified in the ConsultType
Table.
consult call is in preparation for
either a transfer or a conference,
as specified in the ConsultType
Table.
CallPlacementType
(optional)
(optional)
STRING,
maximum
length 40
maximum
length 40
A value specifying how the call
is to be placed identified in
is to be placed identified in
CallMannerType (optional) INT
.
AlertRings (optional)
INT
The maximum amount of time
that the call’s destination will
remain alerting, specified as an
approximate number of rings. A
zero value indicates that the
peripheral default (typically 10
rings) should be used.
that the call’s destination will
remain alerting, specified as an
approximate number of rings. A
zero value indicates that the
peripheral default (typically 10
rings) should be used.
CallOption (optional)
INT
A value from
specifying additional
peripheral-specific call options.
peripheral-specific call options.
FacilityType (optional)
INT
A value from
indicating the type of facility to
be used.
be used.
AnsweringMachine
(optional)
(optional)
INT
A value from
specifying the action to be taken
if the call is answered by an
answering machine.
if the call is answered by an
answering machine.
Priority (optional)
BOOL
This field should be set to TRUE
if the call should receive priority
handling.
if the call should receive priority
handling.
PostRoute (optional)
BOOL
When this field is set to TRUE,
the Post-Routing capabilities of
the Unified ICM will determine
the new call destination.
the Post-Routing capabilities of
the Unified ICM will determine
the new call destination.
UserToUserInfo (optional)
STRING,
maximum
length 40
maximum
length 40
The ISDN user-to-user
information.
information.
CallVariable1 (optional)
STRING,
maximum
length 40
maximum
length 40
Call variable data that should be
set in the new call in place of the
corresponding data in the current
call.
set in the new call in place of the
corresponding data in the current
call.