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Cisco Cisco Computer Telephony Integration Option 8.5 개발자 가이드

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CTI OS Internationalization Toolkit 
 
33 of 35 
 
 
7.4.2  Column Headers for Agent Statistics 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REGEDIT4 
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\CTIOS\EnterpriseDesktopSettings\All 
Desktops\Grid] 
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\CTIOS\EnterpriseDesktopSettings\All 
Desktops\Grid\AgentStatistics] 
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\CTIOS\EnterpriseDesktopSettings\All 
Desktops\Grid\AgentStatistics\Columns] 
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\CTIOS\EnterpriseDesktopSettings\All 
Desktops\Grid\AgentStatistics\Columns\Number] 
"DisableStatsMinimization"=dword:00000000 
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\CTIOS\EnterpriseDesktopSettings\All 
Desktops\Grid\AgentStatistics\Columns\Number\1] 
"Type"="CallsHandledToday" 
"Header"="Llamadas Atendidas Hoy" 
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\CTIOS\EnterpriseDesktopSettings\All 
Desktops\Grid\AgentStatistics\Columns\Number\2] 
"Type"="TimeLoggedInToday" 
"Header"="Tiempo en el Sistema" 
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\CTIOS\EnterpriseDesktopSettings\All 
Desktops\Grid\AgentStatistics\Columns\Number\3] 
"Type"="TimeTalkingToday" 
"Header"="Tiempo Hablando" 
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\CTIOS\EnterpriseDesktopSettings\All 
Desktops\Grid\AgentStatistics\Columns\Number\4] 
"Type"="TimeHoldingToday" 
"Header"="Tiempo en Espera" 
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\CTIOS\EnterpriseDesktopSettings\All 
Desktops\Grid\AgentStatistics\Columns\Number\5] 
"Type"="TimeReadyToday" 
"Header"="Tiempo Disponibe" 
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\CTIOS\EnterpriseDesktopSettings\All 
Desktops\Grid\AgentStatistics\Columns\Number\6] 
"Type"="TimeNotReadyToday" 
"Header"="Tiempo No Disponible" 
Cisco Systems, Inc.