Cisco Cisco Computer Telephony Integration Option 9.0 참조 가이드
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Cisco ICM Software CTI Driver for Siebel 7 Reference Guide Release 6.0(0)
Chapter 2 Installation
Installation Instructions
[Profile:CiscoProfile_forIPCC]
Driver:SideAPort = "42028"
Driver:PeripheralID = "1"
Driver:SideBHost = "CTIOSServerHostNameB"
Driver:SideAHost = "CTIOSServerHostNameA"
Driver:SideBPort = "42028"
Driver = "Cisco Driver"
[Driver:Cisco Driver]
Library Name = "C:\Program Files\Cisco
Systems\SiebDriver7\Sieb7CiscoCTI.dll"
Outbound Flag = "Y"
Channel String = "CISCO Phone"
Channel Type = "Voice"
Icon File = "voice.gif"
Interactive = "Y"
Inbound Flag = "Y"
[Driver Parameters:Cisco Driver]
Required:Driver:SideAPort = "42028"
Driver:DriverLogFile = "ctc.log"
Driver:IsEasySim = "FALSE"
Service:SelectDN = "{@SelectedDN}"
Service:ACDDNList = "{@ACDDNList}"
Required:Driver:PeripheralID = "5000"
Service:MaxLogKB = "128"
Driver:SideBHost = "CTIOSServerBHost"
Driver:DataServerName = "CiscoDataStoreHostName"
Driver:DataServerPort = "42027"
Service:HasForward = "FALSE"
Required:Service:DNList = "{@DNList}"
Required:Service:IsQueueRequired = "TRUE"
Required:Driver:SideAHost = "CTIOSServerAHost"
Required:Driver:NetworkType = "ncacn_ip_tcp"
Required:Driver:LibraryName = "Sieb7CiscoCTI.dll"
Service:ServiceLogFile = "ctc_{@Username}.log"
Required:Name = "Cisco Driver"
Service:BroadcastStatistics = "FALSE"
Driver:SideBPort = "42028"
Driver:LogDebug = "TRUE"
Driver:ViewBmkCookie = "CallVariable10"
The following table provides the definitions for the Cisco Driver parameters.