Cisco Cisco 5508 Wireless Controller 문제 해결 가이드
Q. What information do I need to have ready to request a license for the first time?
A. The licensing online tool or the licensing agent requires this data:
Product ID, which will always be AIR−CT5508−K9 (this is different from the one needed for an
RMA license)
RMA license)
1.
Serial number of the 5508
2.
PAK certificate that is obtained through your Cisco channel partner or your Cisco sales
representative, or that you can order online at this URL:
http://www.cisco.com/web/ordering/root/index.html.
representative, or that you can order online at this URL:
http://www.cisco.com/web/ordering/root/index.html.
3.
Q. I have received a replacement/RMA 5508 for a failed unit. How do I transfer the license to the new
5508?
5508?
A. Replacement 5508s come preinstalled with these licenses: permanent base and evaluation base,
base−ap−count, which are valid for 60 days. Within 60 days you need to register the existing license for the
new 5508.
base−ap−count, which are valid for 60 days. Within 60 days you need to register the existing license for the
new 5508.
Have this information available:
Product ID, which will always be AIR−CT5508−CA−K9
1.
Serial number of the failed/old 5508
2.
(RMA) Number provided with replacement 5508
3.
Once you have this information ready, access this URL to submit the request to have the license reassigned:
https://tools.cisco.com/SWIFT/Licensing/LicenseAdminServlet/getProducts (registered customers only)
Choose Cisco 5500 Series Wireless Controllers, then click Goto RMA Portal. Enter the requested
information along with the security word authenticator and click Continue (the serial and RMA numbers in
this screenshot are for display only):
information along with the security word authenticator and click Continue (the serial and RMA numbers in
this screenshot are for display only):