Cisco Cisco NAC Appliance 4.9.5 정보 가이드
Clean Access Manager FAQ
Document ID: 63592
Contents
Introduction
How can I re−direct to another registration page first and then get re−directed back to the Login page?
How can I configure the Quarantine Policy for access to various update sites such as Windows Update,
Symantec LiveUpdate, and so forth?
Where are the log files in the Cisco Clean Access Manager?
When I log in from the web into a role that requires a VPN, I get a message that says I must use a VPN Client
to connect. I want to edit it to add a link to download a VPN Client. Where is the VPN page located?
Where is the remote back up script that can take a snapshot and forward to a specific remote server using
FTP?
The Cisco Clean Access Manager shows all MAC addresses as 00:00:00:00:00:00. Why is this?
I received a signed SSL certificate for our Cisco Clean Access Manager. I thought that this would stop the
certificate warning from appearing when a client begins the authentication process. The certificate warning
still appears. How do I fix this?
If I have a signed certificate for the Cisco Clean Access Manager, can I also import it in the Cisco Clean
Access Servers and share it?
How do I turn the Certified Device clearing timer off?
I have two Failover Clean Access Managers. I added a license key to the primary Manager, then tried to go to
the second via http://<sm2>/admin/main.jsp to add the same key to the secondary Manager. When I hit the
"Apply License Key" button, I get an error. Why do I receive this error?
Do you have Authentication Server Failover support?
How does the Bandwidth Burst setting work?
What is the impact when you change the network interface card (NIC) on the Cisco Clean Access Manager?
The network interface cards (NICs) do not come up properly and do not pass traffic. What should I do?
How do I query user information from the database directly?
How do I bypass authentication for iPhones on a NAC appliance?
Related Information
How can I configure the Quarantine Policy for access to various update sites such as Windows Update,
Symantec LiveUpdate, and so forth?
Where are the log files in the Cisco Clean Access Manager?
When I log in from the web into a role that requires a VPN, I get a message that says I must use a VPN Client
to connect. I want to edit it to add a link to download a VPN Client. Where is the VPN page located?
Where is the remote back up script that can take a snapshot and forward to a specific remote server using
FTP?
The Cisco Clean Access Manager shows all MAC addresses as 00:00:00:00:00:00. Why is this?
I received a signed SSL certificate for our Cisco Clean Access Manager. I thought that this would stop the
certificate warning from appearing when a client begins the authentication process. The certificate warning
still appears. How do I fix this?
If I have a signed certificate for the Cisco Clean Access Manager, can I also import it in the Cisco Clean
Access Servers and share it?
How do I turn the Certified Device clearing timer off?
I have two Failover Clean Access Managers. I added a license key to the primary Manager, then tried to go to
the second via http://<sm2>/admin/main.jsp to add the same key to the secondary Manager. When I hit the
"Apply License Key" button, I get an error. Why do I receive this error?
Do you have Authentication Server Failover support?
How does the Bandwidth Burst setting work?
What is the impact when you change the network interface card (NIC) on the Cisco Clean Access Manager?
The network interface cards (NICs) do not come up properly and do not pass traffic. What should I do?
How do I query user information from the database directly?
How do I bypass authentication for iPhones on a NAC appliance?
Related Information
Introduction
This document answers the most frequently asked questions (FAQs) related to Cisco Clean Access Manager.
This document is part one of a two part documentation set. Refer to Cisco Clean Access Manager FAQ 2 for
part two.
This document is part one of a two part documentation set. Refer to Cisco Clean Access Manager FAQ 2 for
part two.
The product names have changed. This table lists both the old and new names:
Old Name
New Name
SmartManager
Clean Access Manager
SecureSmart Server
Clean Access Server
SmartEnforcer
Clean Access Agent
CleanMachinesAPIs
Clean Access APIs
Refer to the Cisco Technical Tips Conventions for more information on document conventions.