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Cisco IronPort AsyncOS 7.1 for Email Configuration Guide
OL-22158-02
Chapter 15      System Administration
SYSTEM.HERMES_
SHUTDOWN_FAILURE.
REBOOT
While preparing to ${what}, 
failed to stop mail server 
gracefully: 
${error}$what:=reboot
error’ - The error that 
happened.
Warning. Sent when there was a 
problem shutting down the 
system on reboot.
SYSTEM.HERMES_
SHUTDOWN_FAILURE.
SHUTDOWN
While preparing to ${what}, 
failed to stop mail server 
gracefully: 
${error}$what:=shut down
error’ - The error that 
happened.
Warning. Sent when there was a 
problem shutting down the 
system.
SYSTEM.
RCPTVALIDATION.UPDATE_
FAILED
Error updating recipient 
validation data: $why
’why’ - The error 
message.
Critical. Sent when a recipient 
validation update failed.
SYSTEM.SERVICE_
TUNNEL.DISABLED
Tech support: Service tunnel 
has been disabled
Information. Sent when a tunnel 
created for IronPort Support 
Services is disabled.
SYSTEM.SERVICE_
TUNNEL.ENABLED
Tech support: Service tunnel 
has been enabled, port $port
port’ - The port used 
for the service tunnel.
Information. Sent when a tunnel 
created for IronPort Support 
Services is enabled. 
Table 15-8
Listing of Possible System Alerts  (Continued)
Alert Name
Message and Description
Parameters