Cisco Cisco Email Security Appliance C170 사용자 가이드
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User Guide for AsyncOS 10.0 for Cisco Email Security Appliances
Chapter 21 Automatically Remediating Messages in Office 365 Mailboxes
Troubleshooting Mailbox Remediation
•
Check whether the Office 365 services are operational.
Configured Remedial Actions Are Not Performed
Problem
After receiving a retrospective alert from the AMP server, configured remedial actions are not
performed on the malicious messages in Office 365 mailboxes.
Solution
Do the following:
•
Test the connection between your appliance and Office 365 services. See
.
•
Check whether you have received the following alert: Connectivity Issues Between Appliance and
Office 365 Services Detected. See
Office 365 Services Detected. See