Cisco Cisco Email Security Appliance C170 전단

AsyncOS 9.6 for Cisco Email Security Appliances CLI 참조 가이드

3 장     명령: 참조 예제

  일반 관리 및 문제 해결

설명

Cisco 고객 지원에 메시지를 보냅니다. 이 명령을 사용하려면 어플라이언스에서 인터넷에 메일을 
보낼 수 있어야 합니다. 장애 처리가 자동으로 생성됩니다. 또는 지원 요청을 기존 장애 처리와 연
결할 수 있습니다. 

어플라이언스에서 직접 Cisco 기술 지원에 액세스하려면 Cisco.com 사용자 ID가 이 어플라이언스의 
서비스 계약과 연결되어 있어야 합니다. 현재 Cisco.com 프로필과 연결된 서비스 계약의 목록을 보
려면 Cisco.com 프로필 관리자(

)를 방문하십시오. 

Cisco.com 사용자 ID가 없을 경우 등록하여 생성합니다. 계정 등록에 대한 자세한 내용은 해당 릴리
스의 온라인 도움말 또는 사용 설명서를 참조하십시오. 

사용

Commit: 이 명령은 'commit'이 필요하지 않습니다.

클러스터 관리: 이 명령은 시스템 모드로 한정됩니다. 더 나아가 로그인 호스트(즉 로그온한 특정 
시스템)로 한정됩니다. 이 명령은 로컬 파일 시스템에 대한 액세스가 필요합니다.

배치 명령: 이 명령은 배치 형식을 지원하지 않습니다.

예

다음 예에서는 기존 지원 티켓과 무관한 지원 요청을 보여줍니다.

mail.example.com> supportrequest

Please Note:

If you have an urgent issue, please call one of our worldwide Support Centers

(www.cisco.com/support). Use this command to open a technical support request

for issues that are not urgent, such as:

- Request for information.

- Problem for which you have a work-around, but would like an alternative

solution.

Do you want to send the support request to supportrequest@mail.qa? 

[Y]>

Do you want to send the support request to additional recipient(s)? 

[N]>

Is this support request associated with an existing support ticket? 

[N]>

Please select a technology related to this support request:

1. Security - Email and Web

2. Security - Management

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Please select a subtechnology related to this support request:

1. Cisco Email Security Appliance (C1x0,C3x0, C6x0, X10x0) - Misclassified

Messages

2. Cisco Email Security Appliance (C1x0,C3x0, C6x0, X10x0) - SBRS

3. Cisco Email Security Appliance (C1x0,C3x0, C6x0, X10x0) - Other

4. Email Security Appliance - Virtual

[1]> 3