Cisco Cisco Aironet 1522 Lightweight Outdoor Mesh Access Point 문제 해결 가이드
21
Troubleshooting a Mesh Network
OL-14326-01
LWAPP Failure Debugging
Configuration change.
Reason given: Image upgraded.
1) An image upgrade was initiated from the
controller or Cisco WCS and was sent to the
AP.
controller or Cisco WCS and was sent to the
AP.
Note
After the AP image upgrades, the
AP reboots.
AP reboots.
Configuration change.
Reason given: Controller reboot command.
1) A controller reboot request was initiated
from the controller.
from the controller.
Configuration changes.
Reason given: Did not get config response.
Note
When a configuration change
occurs, an AP should signal back
and acknowledge it has gotten the
configuration change.
occurs, an AP should signal back
and acknowledge it has gotten the
configuration change.
Problem is mostly likely caused by poor
SNR between APs or packet lost in the
airwaves.
SNR between APs or packet lost in the
airwaves.
1) Run a link test between the two APs
from the controller or WCS.
from the controller or WCS.
2) In Cisco WCS, run the Mesh Packet
Error Rate Report (Path: Reports > Mesh
Reports > Mesh Packet Error Stats).
Error Rate Report (Path: Reports > Mesh
Reports > Mesh Packet Error Stats).
–
If SNR is good but there is a high
PER, then check for
interference.
PER, then check for
interference.
3) Verify load in the network.
Link failure.
Reason given: ECHO_REQUEST.
Note
LWAPP connection did not
receive the acknowledgment
(ACK) and the APs are
disassociating because they are
unable to reach the controller.
receive the acknowledgment
(ACK) and the APs are
disassociating because they are
unable to reach the controller.
1) Lack of connectivity between the
controller and the access points could be
tied to either problems with network
elements (wireless backhaul, switches, or
routers) or because of low SNR.
controller and the access points could be
tied to either problems with network
elements (wireless backhaul, switches, or
routers) or because of low SNR.
Note
Refer to the beginning of this
document, and begin step-by-step
troubleshooting.
document, and begin step-by-step
troubleshooting.
Link failure.
Reason given: RRM_DATA_REQ.
1) Error message indicates LWAPP did not
receive an ACK form the AP; and the APs
are disassociating because the controller is
unable to reach them.
receive an ACK form the AP; and the APs
are disassociating because the controller is
unable to reach them.
1) Check network connections (wireless
backhaul, switches, routers).
backhaul, switches, routers).
2) Check link for low SNR.
Link failure.
Reason given: STATISTICS_INFO.
Note
Error message indicates that
LWAPP could not pull statistical
information from the AP. This
could be due to low SNR or just
packet lost in the airwaves from
802.11 behavior.
LWAPP could not pull statistical
information from the AP. This
could be due to low SNR or just
packet lost in the airwaves from
802.11 behavior.
1) Run a link test between the two APs
from the controller or WCS.
from the controller or WCS.
2) In Cisco WCS, run the Mesh Packet
Error Rate Report (Path: Reports > Mesh
Reports > Mesh Packet Error Stats).
Error Rate Report (Path: Reports > Mesh
Reports > Mesh Packet Error Stats).
–
If good SNR but high PER, then
check for interference.
check for interference.
3) Verify load in the network.
Table 10
LWAPP Failure Debugging (continued)
Problem
Solution/Debug Steps