Cisco Cisco Aironet 1200 Access Point 릴리즈 노트

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Technical Assistance Center
OL-3159-01
Obtaining Technical Assistance
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco 
TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC 
Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These 
classifications are assigned when severe network degradation significantly impacts business operations. 
When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer 
automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
Before calling, please check with your network operations
 
center to determine the level of Cisco support 
services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network 
Supported Accounts (NSA). When you call the center, please have available your service agreement 
number and your product serial number.
This document is to be used in conjunction with the documents listed in the 
 section.
Copyright © 2002, Cisco Systems, Inc.
All rights reserved.
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All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a
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