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Customer Case Study 
German Hospital Leads with 802.11n Mobility 
Universitätsklinikum Essen uses Cisco 802.11n to deploy clinical wireless network that 
improves patient care. 
Challenge 
Universitätsklinikum Essen (the University Hospital of 
Essen) is one of the leading teaching hospitals in 
Germany. Offering a wide range of modern 
diagnostic and therapeutic methods and procedures, 
the hospital’s research specializes in cardiology, 
oncology, and transplants. With more than 1300 
beds and 160,000 patients per year, the hospital is 
also one of the largest healthcare facilities in the 
country. “To remain at the leading edge of 
healthcare, we constantly look for new ways to 
improve clinical efficiency and communication 
throughout our 50 clinics and institutes,” says Frank 
Ressing, head of the Network and Data Center 
Department at Universitätsklinikum Essen. 
Universitätsklinikum Essen adopted wireless 
technology early on to provide students and office 
staff with mobile Internet access. In 2005, the 
hospital was ready to extend the benefits of mobility 
throughout its clinics, but needed to find a more 
robust solution. “We knew that the standalone 
access points that we had been using to create 
Internet hotspots on campus didn’t provide the 
bandwidth or security required to support clinical 
applications,” says Ressing. Knowing that 
government funding approval for a complete wireless 
network could take years, Universitätsklinikum Essen 
wanted to help ensure that the technology that the 
hospital chose would not become obsolete by the 
time it was deployed. “We needed to find a vendor that would work closely with us and provide a 
future-proof, medical-grade solution,” he says. 
“Thanks to Cisco’s 802.11n technology and close 
partnership, we are one of the first hospitals in Germany to 
build a wireless network for clinical applications.” 
—Frank Ressing, Head of the Network and Data Center Department 
EXECUTIVE SUMMARY 
UNIVERSITÄTSKLINIKUM ESSEN 
●  Healthcare 
●  Northrhein Westfalia, Germany 
●  5300 employees 
BUSINESS CHALLENGE 
●  Create a hospital-wide wireless network that 
could help transform clinical process workflow 
and improve efficiencies 
●  Deploy a wireless technology that would 
future-proof the hospital’s investment despite 
long government funding decision cycles 
●  Provide enough bandwidth, security, and 
scalability to support mobile computing as well 
as clinical applications 
NETWORK SOLUTION 
●  Unified wireless network with 802.11n access 
points makes it possible for nurses and 
doctors to record and access information at 
the patient bedside 
●  Unified wireless network interoperates with 
patient monitoring systems for smooth, real-
time transmission of roaming-patient vital 
signs 
●  Advanced security features enabled the 
creation of 120 VLANs for hospital 
departments and secure guest access for 
patients 
BUSINESS RESULTS 
●  Helped improve efficiencies in the hospital’s 
clinical processes, increasing caregiver 
productivity and patient care 
●  Maximized hospital’s constrained IT 
resources, resulting in time and cost savings 
for staff of three 
●  Enabled hospital to become one of the first in 
Germany to deploy a complete clinical 
wireless network 
 
 
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 
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