Cisco Cisco MCS 7835-I3 문제 해결 가이드

Contributed by Scott Hills, Cisco TAC Engineer.
Mar 24, 2014

Introduction
Problem
     Troubleshoot
     Failure Cause
Solution
     Update Firmware on an IBM Server

This document describes a problem with Cisco Unity Connection where the Media Convergence Server
(MCS) 7835 I3 experiences a failed drive and describes the process that is used in order to address the issue.
This document also addresses an issue where the drive does not automatically rebuild.

The Cisco Unity Connection MCS 7835 I3 experiences a failed drive and must be replaced. The failed drive is
indicated by an amber light on the drive, or when you enter the Show Hardware command from the CLI, a
State: Degraded appears under the Logical Drives Information.

If the drives are functional (no adverse issues), then you see this information:

Note: The drive sizes on your server might vary from those shown in the image.

After the server drive fails, you must replace the drive.

Follow the procedure described in the Performing Failed RAID Disk Replacement section of the Cisco
Unified Communications Manager System Issues chapter of the Troubleshooting Guide for Cisco Unified
Communications Manager which for 9.1.1.

Once the procedure is complete and the drive is rebuilt (this can take between two and ten hours, dependent
upon the server type), enter the Show Hardware command from the CLI.