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EXECUTIVE SUMMARY
Challenge
Barcelona, capital of the Catalunya region of Spain, prides itself on innovation. Towers
by leading architects such as Jean Nouvel and Toyo Ito vie for attention on the city’s
skyline with Antoni Gaudí’s iconic constructions. And Barcelona has positioned itself
as a future-oriented smart city by signing a Cisco Smart+Connected Community™
agreement and leading an urban transformation called the City Protocol.
by leading architects such as Jean Nouvel and Toyo Ito vie for attention on the city’s
skyline with Antoni Gaudí’s iconic constructions. And Barcelona has positioned itself
as a future-oriented smart city by signing a Cisco Smart+Connected Community™
agreement and leading an urban transformation called the City Protocol.
However, the technological reality for the 8000 or so council workers tasked with
providing front-line citizen services lagged behind the city’s futuristic aspirations.
Their workstations were delivered over an infrastructure so outdated that login times
had ballooned to an average of 15 minutes, and up to 40 minutes in extreme cases.
providing front-line citizen services lagged behind the city’s futuristic aspirations.
Their workstations were delivered over an infrastructure so outdated that login times
had ballooned to an average of 15 minutes, and up to 40 minutes in extreme cases.
“People would switch on their computer and then head off for a meeting while it was
booting up,” says Eduard Martín Lineros, director of innovation and ICT architectures at
the city’s Institut Municipal d’Informàtica Hàbitat Urbà (IMI). “They would then leave the
device switched on all week so they wouldn’t have to log in again. We had reached a
level of total inefficiency.”
booting up,” says Eduard Martín Lineros, director of innovation and ICT architectures at
the city’s Institut Municipal d’Informàtica Hàbitat Urbà (IMI). “They would then leave the
device switched on all week so they wouldn’t have to log in again. We had reached a
level of total inefficiency.”
Conscious that that would increasingly hamper the city’s ability to deliver
effective citizen services, IMI launched a project NEMIC (noves estacions de
micro-informàtica). Its aim was to enable the delivery of a fast and efficient virtual
desktop infrastructure (VDI).
effective citizen services, IMI launched a project NEMIC (noves estacions de
micro-informàtica). Its aim was to enable the delivery of a fast and efficient virtual
desktop infrastructure (VDI).
In addition to the NEMIC project, the city is embracing a transition to a cloud-based
IT model to deliver new citizen services in a more efficient and faster way.
IT model to deliver new citizen services in a more efficient and faster way.
Solution
Deciding to build on the recently signed Barcelona smart city agreement, IMI
introduced Cisco Unified Computing System™ (UCS®) servers, based
on the Intel® Xeon® processor E7-2800 and Intel® Xeon® processor
5600 series. These Cisco solutions ultimately became the NEMIC
introduced Cisco Unified Computing System™ (UCS®) servers, based
on the Intel® Xeon® processor E7-2800 and Intel® Xeon® processor
5600 series. These Cisco solutions ultimately became the NEMIC
Customer Case Study
Barcelona moves to cloud-based application delivery and improves login times by 99 percent
with Cisco Desktop Virtualization Solutions
Customer Name:
Barcelona City Council
Industry:
Public sector
Location:
Spain
Number of Employees:
8000
Challenge
• Enhance delivery of citizen services
• Improve staff productivity
• Increase organizational flexibility
• Improve staff productivity
• Increase organizational flexibility
Solution
• Cisco Desktop Virtualization Solutions
based on Cisco Unified Computing
System with Intel® Xeon® Processors
System with Intel® Xeon® Processors
Results
• Faster and more efficient delivery of
citizen services
• Login times reduced by up to 99 percent
on current desktops and workstations,
with 15 percent improvement in
application response times
with 15 percent improvement in
application response times
• Improved ability to support diverse
endpoints and bring-your-own-device
policies
policies
• Simplified integration and interoperation
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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© Vicente Zambrano / Barcelona City Council