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Nonregistered CCO users can order documentation through a local account 
representative by calling Cisco’s corporate headquarters (California, USA) at 
408 526-4000 or, in North America, call 800 553-NETS (6387).

Cisco provides Cisco Connection Online (CCO) as a starting point for all 
technical assistance. Warranty or maintenance contract customers can use the 
Technical Assistance Center. All customers can submit technical feedback on 
Cisco documentation using the web,  e-mail, a self-addressed stamped response 
card included in many printed docs, or by sending mail to Cisco.

Cisco continues to revolutionize how business is done on the Internet. Cisco 
Connection Online is the foundation of a suite of interactive, networked services 
that provides immediate, open access to Cisco information and resources at 
anytime, from anywhere in the world. This highly integrated Internet application 
is a powerful, easy-to-use tool for doing business with Cisco.

CCO’s broad range of features and services helps customers and partners to 
streamline business processes and improve productivity. Through CCO, you will 
find information about Cisco and our networking solutions, services, and 
programs. In addition, you can resolve technical issues with online support 
services, download and test software packages, and order Cisco learning materials 
and merchandise. Valuable online skill assessment, training, and certification 
programs are also available.

Customers and partners can self-register on CCO to obtain additional 
personalized information and services. Registered users may order products, 
check on the status of an order and view benefits specific to their relationships 
with Cisco.

You can access CCO in the following ways:

WWW: www.cisco.com

Telnet: cco.cisco.com

Modem using standard connection rates and the following terminal settings: 
VT100 emulation; 8 data bits; no parity; and 1 stop bit.