Cisco Cisco Unified Service Monitor 8.5 백서
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Viewing Failover Status
Enter http://<IP address> in your browser where IP address is the address of your Cisco 1040. The
Current Service Monitor field will show the Service Monitor to which the Cisco 1040 is sending
data; this could be a primary or secondary Service Monitor server.
Current Service Monitor field will show the Service Monitor to which the Cisco 1040 is sending
data; this could be a primary or secondary Service Monitor server.
Go to the primary Service Monitor server or secondary Service Monitor server if failover took place,
select the Configuration tab, the Sensors option, and Management from the TOC. The sensor
details page will show the primary Service monitor server, secondary Service Monitor server, and
the Service Monitor server to which the Cisco 1040 is registering (Figure 7).
select the Configuration tab, the Sensors option, and Management from the TOC. The sensor
details page will show the primary Service monitor server, secondary Service Monitor server, and
the Service Monitor server to which the Cisco 1040 is registering (Figure 7).
Figure 7.
Figure 7 The Service Monitor Sensor Details Page
Cisco Voice Transmission Quality Redundancy
There is no failover capability for Cisco Voice Transmission Quality capability. However call
manager can be added to multiple Service Monitor servers. Up to three Service Monitor servers
can be configured as billing application servers in Cisco Unified Communication Manager 5.x or
above to recieve Cisco Voice Transmission Quality data. So when one Service Monitor server is
down, the other Service Monitor server will still be able to obtain the Cisco Voice Transmission
Quality data from CCM.
manager can be added to multiple Service Monitor servers. Up to three Service Monitor servers
can be configured as billing application servers in Cisco Unified Communication Manager 5.x or
above to recieve Cisco Voice Transmission Quality data. So when one Service Monitor server is
down, the other Service Monitor server will still be able to obtain the Cisco Voice Transmission
Quality data from CCM.
Note: Call manager publisher server is responsible for transferring Cisco Voice Transmission
Quality data to the Service Monitor server. If the publisher server is unavailable, there is no
mechanism for Cisco Unified Service Manager to obtain the Cisco Voice Transmission Quality data
in the cluster.
Quality data to the Service Monitor server. If the publisher server is unavailable, there is no
mechanism for Cisco Unified Service Manager to obtain the Cisco Voice Transmission Quality data
in the cluster.
Backup and Restore
The Service Monitor 2.x database normally is very big. Backup can take hours, so the backup
process is not included when the Service Monitor software is reinstalled or upgraded.
process is not included when the Service Monitor software is reinstalled or upgraded.
On servers on which Operations Manager and Service Monitor are coresident, the database is not
very big so it is OK to use the Common Services backup and restore process. The backup UI might
time out, but the backup will be complete after some time (this might take a few hours for big
database). Restore can be done only after backup has completed successfully.
very big so it is OK to use the Common Services backup and restore process. The backup UI might
time out, but the backup will be complete after some time (this might take a few hours for big
database). Restore can be done only after backup has completed successfully.
© 2007 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
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