Cisco Cisco Unified Contact Center Express 9.0(1) 문제 해결 가이드
UCCX: Troubleshoot JTAPI CCN Exceptions
Document ID: 98607
Contents
Introduction
Prerequisites
Requirements
Components Used
Conventions
JTAPI CCN Exceptions
CTIERR_UNSPECIFIED
CTIERR_TIMEOUT
CTIERR_ILLEGAL_HANDLE
CTIERR_ILLEGAL_CALLSTATE
CTIERR_TRANSFERFAILED_DESTINATION_UNALLOCATED
CTIERR_TRANSFERFAILED_DESTINATION_BUSY
CTIERR_TRANSFERFAILED
CTIERR_HOLDFAILED
CTIERR_RETRIEVEFAILED
CTIERR_ASSOCIATED_LINE_NOT_OPEN
CTIERR_REDIRECT_CALL_DOES_NOT_EXIST
CTIERR_REDIRECT_ERR
CTIERR_REDIRECT_CALL_UNKNOWN_DESTINATION
CTIERR_REDIRECT_CALL_DIGIT_ANALYSIS_TIMEOUT
CTIERR_REDIRECT_CALL_MEDIA_CONNECTION_FAILED
CTIERR_REDIRECT_CALL_ORIGINATOR_ABANDONED
CTIERR_REDIRECT_CALL_UNKNOWN_PARTY
CTIERR_REDIRECT_CALL_INCOMPATIBLE_STATE
CTIERR_REDIRECT_CALL_UNKNOWN_ERROR
CTIERR_REDIRECT_CALL_DESTINATION_BUSY
CTIERR_REDIRECT_CALL_DESTINATION_OUT_OF_ORDER
CTIERR_TRANSFERFAILED_OUTSTANDING_TRANSFER
CTIERR_TRANSFERFAILED_CALLCONTROL_TIMEOUT
CTIERR_CALLHANDLE_UNKNOWN_TO_LINECONTROL
CTIERR_INCOMPATIBLE_PROTOCOL_VERSION
CTIERR_PROVIDER_NOT_OPEN
CTIERR_CFWDALL_DESTN_INVALID
CTIERR_DEVICE_OUT_OF_SERVICE
CTIERR_ILLEGAL_DEVICE_TYPE
CTIERR_CALL_REQUEST_ALREADY_OUTSTANDING
CTIERR_CONSULT_CALL_FAILURE
CTIERR_DEVICE_SHUTTING_DOWN
CTIERR_UNKNOWN_EXCEPTION
CTIERR_INVALID_LINE_HANDLE
CTIERR_OPERATION_NOT_ALLOWED
CTIERR_MEDIA_CAPABILITY_MISMATCH
CTIERR_LINE_OUT_OF_SERVICE
CTIERR_MAXCALL_LIMIT_REACHED
CTIERR_PROVIDER_ALREADY_OPEN
Appendix
Prerequisites
Requirements
Components Used
Conventions
JTAPI CCN Exceptions
CTIERR_UNSPECIFIED
CTIERR_TIMEOUT
CTIERR_ILLEGAL_HANDLE
CTIERR_ILLEGAL_CALLSTATE
CTIERR_TRANSFERFAILED_DESTINATION_UNALLOCATED
CTIERR_TRANSFERFAILED_DESTINATION_BUSY
CTIERR_TRANSFERFAILED
CTIERR_HOLDFAILED
CTIERR_RETRIEVEFAILED
CTIERR_ASSOCIATED_LINE_NOT_OPEN
CTIERR_REDIRECT_CALL_DOES_NOT_EXIST
CTIERR_REDIRECT_ERR
CTIERR_REDIRECT_CALL_UNKNOWN_DESTINATION
CTIERR_REDIRECT_CALL_DIGIT_ANALYSIS_TIMEOUT
CTIERR_REDIRECT_CALL_MEDIA_CONNECTION_FAILED
CTIERR_REDIRECT_CALL_ORIGINATOR_ABANDONED
CTIERR_REDIRECT_CALL_UNKNOWN_PARTY
CTIERR_REDIRECT_CALL_INCOMPATIBLE_STATE
CTIERR_REDIRECT_CALL_UNKNOWN_ERROR
CTIERR_REDIRECT_CALL_DESTINATION_BUSY
CTIERR_REDIRECT_CALL_DESTINATION_OUT_OF_ORDER
CTIERR_TRANSFERFAILED_OUTSTANDING_TRANSFER
CTIERR_TRANSFERFAILED_CALLCONTROL_TIMEOUT
CTIERR_CALLHANDLE_UNKNOWN_TO_LINECONTROL
CTIERR_INCOMPATIBLE_PROTOCOL_VERSION
CTIERR_PROVIDER_NOT_OPEN
CTIERR_CFWDALL_DESTN_INVALID
CTIERR_DEVICE_OUT_OF_SERVICE
CTIERR_ILLEGAL_DEVICE_TYPE
CTIERR_CALL_REQUEST_ALREADY_OUTSTANDING
CTIERR_CONSULT_CALL_FAILURE
CTIERR_DEVICE_SHUTTING_DOWN
CTIERR_UNKNOWN_EXCEPTION
CTIERR_INVALID_LINE_HANDLE
CTIERR_OPERATION_NOT_ALLOWED
CTIERR_MEDIA_CAPABILITY_MISMATCH
CTIERR_LINE_OUT_OF_SERVICE
CTIERR_MAXCALL_LIMIT_REACHED
CTIERR_PROVIDER_ALREADY_OPEN
Appendix