Cisco Cisco Customer Response Solution Downloads 정보 가이드

다운로드
페이지 158
Cisco Systems, Inc.
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement.
Page 102 
Security/AntiVirus  
Software
CRS Java 
Compatibility 
for Custom 
Classes/SDK
Directory
Historical/Config  
Database
Enterprise 
Database 
Cisco Security Agent (CSA) 
4.0.2.629-1.1(6) 
4.0.2.629-1.1(7) 
4.0.2.629-1.1(8) 
4.0.2.629-1.1(9) 
4.0.2.629-1.1(10) 
4.5.0.573-2.0(1) 
4.5.1.639-2.0(3) 
4.5.1.645-2.0(4) 
4.5.1.655-2.0(5) 
5.0.0.187-3.0(1) 
5.0.0.205-3.0(3) 
5.0.0.210-3.0(3) 
5.0.0.216-3.0(4) 
5.0.0.217-3.0(5) 
5.0.0.217-3.0(6) 
5.0.0.225-3.0(7)  
5.0.0.232-3.0(9)  
5.0.0.235-3.0(10)
 
McAfee Virus Scan Enterprise  
8.0 
8.0i 
8.5i
11
Norton Antivirus Enterprise 
9.0 
Symantec Antivirus Corporate Edition 
10.1 
10.2
Trend Micro OfficeScan Antivirus  
7.3
Sun JDK 
1.4.2_08
DC Version 2.5
Active Directory  
2000 
2003
Netscape (iPlanet) 4.6.2
MSDE 2000
MS SQL Server 
2000
Oracle 10g 
Sybase Adaptive 
Server 12 
IBM DB2 8.2 
MS SQL Server 
2000
Backup and  
Restore
12
Editor  
Client OS
CAD/CSD/CDA Client OS
13
HR Client
14
 OS
4.0.10 
4.0.11
 
4.0.12
4.0.13
4.0.14
Win 2000 Professional 
Win XP Professional
Win XP Professional SP2 (Please check Tech Tips & Release Notes)
Win XP Professional SP3 (Please check Tech Tips & Release Notes)
Win 2000 Professional
  
Win XP Professional
 
Win XP Professional SP2
  
(Please check Tech Tips & Release Notes)
Win 2000 Professional 
Win XP Professional
Win XP Professional SP2 (Please check 
Tech Tips & Release Notes)
Win XP Professional SP3 (Please check 
Tech Tips & Release Notes)
CAD/CSD 
Client Version
Media Term Client 
Version VPN
VPN Client for CAD/CSD/Media 
Term
CAD/CSD Client Version
6.1.3.3
Not applicable
4.6.02.0011
6.1.3.3
HR Client 
MDAC   
      Supported Languages
Cisco Works
Wallboard
Crystal Reports
Version 2.7
IVR Prompts
English (US, CA, GB),  Spanish(US, MX, CO, ES), French (CA, FR), 
German, Chinese (Mandarin), Japanese, Italian, Korean, 
Portugese (BR), Hebrew (IL), Thai, Malay, Danish
ASR
English (US, CA, GB),  Spanish(US, MX, CO, ES), French (CA, FR), 
German, Japanese, Italian
TTS:  
English (US, CA, GB),  Spanish(US, MX, CO, ES), French (CA, FR), 
German, Italian 
(dependent on what you install from MRCP
 
vendors)
VXML Grammar:  
English (US, CA, GB),  Spanish(US, MX, CO, ES), French (CA, FR), 
German, Japanese, Italian (dependent on what you install from 
MRCP vendors)
CAD/CSD Supported Languages
English, French, German, Spanish, Italian, Japanese & Simplified 
Chinese
Historical Reporting Client
English, French, German, Spanish, Italian,        Japanese, & 
Simplified Chinese
Campus Manager 4.0 (EOS)
CiscoWorks Resource Manager Essentials 4.0
CiscoWorks IP Telephony Monitor 2.0
Spectrum UltraLink-
II
INOVA DirectControl
Developer Edition 
8.5 
Professional Edition 
8.5
Developer Edition 
10.0
Professional Edition 
10.0
AppAdmin Client
IP Queue 
Manager
Speech Server
15
MRCP
VXML
Internet Explorer  
5.x,  6.x, and 7.x
16
ICM 7.0
ScanSoft:  
    SpeechWorks Media Server 3.1.2
    Open Speech Recognition Server 3.0.3
    RealSpeak 4.0.1
Nuance: 
    MRCP Server 1.0 SP 8
    Nuance Speech Recognition 8.5
    Nuance Vocalizer 4.0.2
1.0
2.0
IPCC Express Gateway to ICM 
ICM 7.0(0) 
ICM 7.0(0) SR1
1. Upgrades are also supported from all the corresponding Cisco CRS or  Unified CCX SR releases mentioned in this column.
Cisco CRS and Cisco IP IVR, Release 4.0(4) Solution Set  (Sheet 2 of 2)