Cisco Cisco IPCC Web Option

Note: The graphic on the left of the dialog shows the entities you will be defining while using
the Translation Route Wizard.

Enter a long and short name for the translation route and, optionally, a description — the short
name is used in forming target names — and click Next. The Select Configuration dialog
appears.

Figure 52: Select Configuration

Use the drop-down list to choose the configuration. The graphic changes to show the
configuration you select.

Note: A translation route can be associated with a single peripheral or with multiple VRUs
associated with a single PG. It can handle calls originating from a single routing client or from
multiple routing clients. (The Multiple ACD type is not currently supported.)

Click Next. The Select Peripheral Gateway, Peripherals, and Services dialog appears.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)