Cisco Cisco IP Contact Center Release 4.6.1 릴리스 노트

ISAPI DLL generates trace output on the distributor. System administrators can
use the Dumplog utility to display the contents of the logs.

EMS trace files

Because the client runs on hardware completely outside of Cisco control, no support
for remote control debugging is provided.

PCAnywhere

ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)