Cisco Cisco IPCC Web Option 사용자 가이드
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Cisco IP Contact Center Enterprise Edition WebView Template Reference Guide 6.0(0)
Application Gateway, Path, and Script Queue Reports
Example Application Gateway Report
Time in Queue
The waiting time for the first element in the queue.
Derived from: Script_Queue_Real_Time.LongestTimeInQueue
Tasks Queued
The number of tasks currently queued at the node.
Derived from: Script_Queue_Real_Time.NumTasks