Cisco Cisco IPCC Web Option 사용자 가이드

Note: Additionally, supervisors who leave their position put themselves into a Not Ready state,
to avoid a supervisor or Emergency assist call from being routed to them when they are not at
their desk.

See the IPCC Installation and Configuration Guide for Cisco IPCC Hosted Edition  or System
IPCC Installation and Configuration Guide for Cisco IPCC Enterprise Edition  for instructions
on configuring these features. See the ICM Scripting and Media Routing Guide for Cisco
ICM/IPCC Enterprise & Hosted Editions for scripting instructions.

Reporting Guide for Cisco IPCC Enterprise & Hosted Editions 7.0(0)