Cisco Cisco Unified Contact Center Enterprise 9.0(2) 기술 참조
Aspect Contact Server Integration
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ACD Configuration Section
Port number: The port number that the data link uses, which was configured
with the Aspect Administrator - Hardware Administrator utility.
This setting is located on the “Settings” tab and labeled “Port
Used by TCP/IP”. These two port numbers MUST match.
This setting is located on the “Settings” tab and labeled “Port
Used by TCP/IP”. These two port numbers MUST match.
Service:
Leave blank (unless you have configured a TCP/IP service on the
CMI Server node).
CMI Server node).
Address:
Host name of the CMI Server node.
Note:
The host name that you enter in this field must exactly match
with the entry that you make in the ‘Data System’ field on the
Settings tab of the Properties Page of the data link configuration
dialog shown in Figure 5.
with the entry that you make in the ‘Data System’ field on the
Settings tab of the Properties Page of the data link configuration
dialog shown in Figure 5.
Native Client Configuration Section
Port Number: The port number that the CMI Server listens on for client
connections. This port number MUST match the port number
configured for the PIM in the “Datalink Port” field of the
configured for the PIM in the “Datalink Port” field of the
Web
Setup Tool
on the Aspect Event Link Configuration dialog. The
default value is 9001.
Service:
Leave blank (unless you have configured a TCP/IP service on the
CMI Server node – not likely and not necessary).
CMI Server node – not likely and not necessary).
Versit Client Configuration Section
Not used. Leave these two fields set to the defaults of 9002 and blank,
respectively.
respectively.
Repository Server Configuration Info
Not used. Leave blank.