Cisco Cisco Intelligent Automation for Cloud 4.3.1 설치 가이드

Upgrading From Cisco IAC 4.2 or 4.3

Updating Agents

Log into Prime Service Catalog as site administrator and stop all agents.

Choose Service Link > Choose Control Agents.

Choose the agent called “REX Set REX Agent Properties.”

Choose Outbound Properties.

Update the REX username and password.

Start the agent called “REX Set REX Agent Properties.”

Open a new browser, log into the service catalog, and go to Service Portal > Setup > System Settings.

Click Set REX Agent Configuration, enter the username and password for the REX user.

Click Submit Order.

Go to the other browser tab to monitor the status of the Set REX Agent Configuration task launched in the previous
step.

Choose Service Link from the drop-down menu.

Click on the View Transactions tab in the menu bar.

Click on the External Tasks tab in the main window.

Wait for the Set REX Agent Configuration task to complete.

Choose Control Agents and start All REX agents.

Go back to Service Portal > Setup > System Settings.

Choose Set Agent Configuration.

Submit a configuration order for each Agent Type in the drop-down menu:

—

HTTP

—

NSAPI

—

Blueprint File, and

—

Blueprint Export (file)

Note:

It is best to wait for the previous one to finish before submitting the next one.

Note:

See the help text for instructions and examples. If you copy and paste any of the help text examples, be sure

there are no spaces at the beginning or end of the copied help text. Unexpected errors may occur as a result of
these spaces. This applies only to DB agent configuration.

Go to the other browser tab to monitor the status the NSAPI, HTTP, DB, Blueprint File, and Blueprint Export (file) agent
configuration tasks launched in the previous step.

Choose Service Link from the drop-down menu.

Click on the View Transactions tab and wait for all Set Agent Configuration task to complete.