Cisco Cisco E-Mail Manager Unity Integration Option 릴리스 노트
Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Releases 7.0(0) SR1 – SR4 and 7.1(x) Rev. 1.14
Hardware and System Software Specification
6BICM/IPCC Hardware and Software Requirements
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7.7.8 Cisco Security Agent
Cisco strongly recommends the installation of Cisco Security Agent for Cisco Intelligent Contact Management Software Release
7.0(0) on all ICM/IPCC server nodes. This provides added security protection for your operating environment. You can download
the CSA standalone agent free of charge from the following location:
7.0(0) on all ICM/IPCC server nodes. This provides added security protection for your operating environment. You can download
the CSA standalone agent free of charge from the following location:
7.7.9 Unified Contact Center Management Portal Software Requirements
Note: For a Single Server system, the software prerequisites and Portal components for both Web Application Server and
Database Server must be installed on the single server. A Single Server system is not recommended for any but the smallest
deployments.
deployments.
Type of Software
Server
Software
Operating System
All
Microsoft Windows Server 2003 SP1 and/or R2
All
Microsoft .NET framework
Windows Installer 3.1
Microsoft .NET Framework 2.0
Microsoft Windows Server 2003 Application Server and
ASP .NET components
ASP .NET components
Microsoft Message Queuing
Web Application
Server
Server
Microsoft SQL 2000 Reporting Services
Microsoft .NET Framework 1.1
Microsoft WSE 2.0 SP3
Microsoft Internet Explorer 6.0+
Microsoft Script Host
Adobe Reader 7.0
Prerequisite Software
Database Server
JSE Runtime Environment 5.0
SOAP Toolkit 2.0
SOAP Toolkit 3.0
Microsoft SQL Server 2000 Enterprise Edition SP4
Microsoft XML 4.0 SP2 Parser
Web Application
Server
Server
Audit Reporting
Application
Web
Cisco Unified Contact
Center Management
Portal Software
Components
Center Management
Portal Software
Components
Database Server
Database
Data Import
Provisioning