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Customer Case Study
© 2008 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
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Award-winning Hospital Steps Up Mobile Innovation
Central DuPage Hospital deploys Cisco Unified Wireless Network to support hospital-
wide mobile services for patient care.
wide mobile services for patient care.
Busi ness Chall enge
Founded in 1964, Central DuPage Hospital (CDH)
provides comprehensive medical and surgical
healthcare services to Chicago’s western suburbs.
Rated as one of America’s top 100 hospitals by
Thomson Reuters in 2007, this award-winning
hospital has been recognized by leading press and
healthcare organizations for its clinical excellence,
outstanding patient care, and technology leadership.
For four of the last five years, Hospital and Health
Networks Magazine and the American Hospital
Association ranked CDH as one of the nation’s "Most
Wired, Most Wireless" hospitals for using information
technology to achieve clinical and operational
excellence.
provides comprehensive medical and surgical
healthcare services to Chicago’s western suburbs.
Rated as one of America’s top 100 hospitals by
Thomson Reuters in 2007, this award-winning
hospital has been recognized by leading press and
healthcare organizations for its clinical excellence,
outstanding patient care, and technology leadership.
For four of the last five years, Hospital and Health
Networks Magazine and the American Hospital
Association ranked CDH as one of the nation’s "Most
Wired, Most Wireless" hospitals for using information
technology to achieve clinical and operational
excellence.
CDH initially deployed Cisco
®
switches and routers
ten years ago. The hospital then adopted Cisco’s
Unified Communications and wireless networks to
develop an advanced end-to-end infrastructure that
could support its ambitious technology initiatives.
Within the last five years, wireless services became
pervasive in every building throughout the hospital’s
main campus, convenience care centers, and
physician facilities. “As we began to deploy more and
Unified Communications and wireless networks to
develop an advanced end-to-end infrastructure that
could support its ambitious technology initiatives.
Within the last five years, wireless services became
pervasive in every building throughout the hospital’s
main campus, convenience care centers, and
physician facilities. “As we began to deploy more and
more wireless applications, the scalability and manageability of the wireless network became
critical,” says Glen Malan, director of IT Infrastructure and Web Systems at CDH. “With three IT
people in charge of the network, we needed an easier, faster way to deploy new applications, while
maintaining maximum network reliability and simplifying maintenance.”
critical,” says Glen Malan, director of IT Infrastructure and Web Systems at CDH. “With three IT
people in charge of the network, we needed an easier, faster way to deploy new applications, while
maintaining maximum network reliability and simplifying maintenance.”
“We credit Cisco with helping us deliver on our
vision to provide the highest quality patient
care through the most innovative technology.”
vision to provide the highest quality patient
care through the most innovative technology.”
—Dave Printz, CIO
EXECUTIVE SUM MARY
CENT RAL DUPAGE HOSP ITAL
● Healthcare
● Winfield, IL
● 4400 employees
● Winfield, IL
● 4400 employees
BUSINESS CHALLENGE
● Improve wireless network management to
enable easier, faster deployment and
maintenance of mobile applications
● Support the fast-paced growth of mobile
healthcare services throughout the hospital to
improve patient care
improve patient care
● Maximize wireless network reliability
NETWORK SOL UT ION
● Unified wireless network with controller-based
architecture to simplify network administration
and provide maximum scalability and reliability
● Cisco Advanced Services to evaluate, plan,
design, and implement the migration project
BUSINESS RESULTS
● Simplified network management, resulting in
significant time savings, streamlined work
processes, and improved system performance
● Smooth deployment of a completely
integrated, scalable wireless network that
supports mobile applications and devices from
supports mobile applications and devices from
multiple vendors
● Improved hospital communications, employee
productivity, and patient care through hospital-
wide Wi-Fi connectivity
wide Wi-Fi connectivity