Cisco Cisco Agent Desktop 8.5 사용자 가이드
January 16, 2013
67
3
Work Flow Configuration
Introduction
You can use the Work Flow Configuration application to configure and manage the
appearance and behavior of Agent Desktop, CAD-BE, and IP Phone Agent. The Work
Flow Configuration application has the following functions:
appearance and behavior of Agent Desktop, CAD-BE, and IP Phone Agent. The Work
Flow Configuration application has the following functions:
■
■
■
■
■
■